Studio Digital

Privacy Policy and Data Protection

At StudioDigital, we are committed to transparency, information security, and the rigorous protection of personal data belonging to our clients, enterprise prospects, and website visitors.

1. Data Controller

The controller responsible for personal data processed through this website is Studio Digital, located at Carrera 17 # 137 – 31, Bogotá D.C., Colombia. Official contact email: info@studiodigital.co. Direct business line: +57 350 219 5693.

2. Applicable Legal Framework

This policy complies with the Political Constitution of Colombia, Statutory Law 1581 of 2012 (General Personal Data Protection Regime), Regulatory Decree 1377 of 2013, and adheres to international privacy standards including the General Data Protection Regulation (GDPR) data minimization and lawful processing principles.

3. Purpose of Data Processing

Information submitted through our diagnostic forms, technical inquiries, or direct channels is collected strictly for the following legitimate purposes:

  • Processing requests for web performance assessments, Core Web Vitals audits, and conversion attribution diagnostics.
  • Preparing and delivering requested technical engineering proposals and scopes of work.
  • Direct communication via corporate email or WhatsApp to schedule technical architecture sessions.
  • Monitoring aggregated, anonymized web performance and infrastructure telemetry.

4. Rights of Data Subjects

Under applicable data privacy regulations, data subjects possess the right to:

  • Access, review, update, and rectify personal data held by StudioDigital.
  • Request proof of consent granted for data processing.
  • Be informed regarding how personal information is utilized and secured.
  • Revoke consent or request the erasure of personal records, provided no legal or contractual retention obligation exists.
  • Obtain access to personal records free of charge.

5. Information Security and Non-Disclosure

StudioDigital maintains strict technical and organizational safeguards:

  • Full transport-layer encryption via TLS/HTTPS protocols.
  • Hardened database storage with perimeter access controls and least-privilege policies.
  • Server-side conversion telemetry using pseudonymized event hashing (SHA-256).
  • Zero-Sale Guarantee: StudioDigital never sells, leases, trades, or discloses personal data to third parties for external marketing purposes.

6. Cookies and Measurement Technologies

This portal utilizes essential technical cookies for operational stability alongside performance analytics (Google Tag Manager and Meta Conversions API) measuring anonymized conversion events. Visitors may configure browser cookie permissions at any time without impeding access to technical editorial content.

7. Inquiries and Exercising Privacy Rights

To exercise your statutory privacy rights, submit a written inquiry to our Data Privacy Officer at info@studiodigital.co. Requests are reviewed and resolved within standard statutory timeframes (10 business days).